Payment:

Credit cards are accepted through Paypal. Foreign currency will be converted to U.S. dollars by Paypal.

California residents pay 8.375% sales tax.

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Shipping:

Items will be shipped via the U.S. Postal Service (USPS), United Parcel Service (UPS), and Federal Express (Fedex).

T-shirts will generally ship within 7-10 business days.
Canvas prints please refer to the canvas FAQ page.

For U.S. orders, all shipped items are issued a tracking number by the USPS, UPS, or Fedex. Customers will be emailed a tracking number when the order is ready to ship. This number indicates if a package was successfully delivered. Manoatoa is not responsible for lost, stolen, or damaged goods once they are shipped. However, if there is a problem, please contact us via email so we can see how we may assist you.

All items shipped from Manoatoa meet our standards of quality and are in good condition. Manoatoa will not honor any claims for lost or stolen items once they are shipped and have been confirmed "delivered" by the US Postal Service.

At the time of payment,.Manoatoa will ship items to the address given by the customer as the "shipping address." Manoatoa is not responsible for items shipped to the "wrong address" if that address was provided by the customer at time of payment.

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Shipping rates can be viewed by adding all items to be purchased to your shopping cart and entering in your U.S. zip code.

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International / Worldwide Shipping:

Items are shipped from the state of California in the United States Of America (USA)

All prices are in U.S. Dollars (USD).

Shipping rates can be viewed by adding all items to be purchased to your shopping cart and entering in the country destination.

The majority of orders shipped outside of the U.S. will be shippd via USPS Express or Priority Mail.

Manoatoa is not responsible for any duty or import fees you may incur by importing our products. Payment of duty and import taxes and fees is the sole responsibility of the purchaser. We will not falsify customs declarations in any way. So please don't ask.

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Refunds/Exchanges:

ONLINE WEBSITE PURCHASES
We will gladly accept a return or exchange if WE made an error in shipping or selection of size, color, or item style. You have 10 days from the date the item was received to return or exchange it. Please send a detailed email to: returns@manoatoa.com describing any concerns you may have.

Each t-shirt is individually printed to order. Because of this, no refunds or exchanges will be given unless WE made an error in size selection, shipping, or item style.

All items that have been washed or worn do not qualify for a return or exchange. Items marked CLEARANCE on our website (manoatoa.com) are not eligible for an exchange or return. All postage paid to Manoatoa is non-refundable unless WE made an error in shipping.

EVENT / FESTIVAL SALES
You have 10 days from the close date of an event or festival to return items purchased from Manoatoa. Items MUST include an original receipt obtained at the time of purchase. No exceptions.

Updated: January 2016

 

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