Payment:

Credit cards are accepted through Paypal. Foreign currency will be converted to U.S. dollars by Paypal.

California residents pay 7.375% sales tax.

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Shipping:

Items will be shipped via the U.S. Postal Service.

Orders will generally ship within 2-3 business days.

For U.S. orders, all shipped items are issued a tracking number by the US Postal Service. This number indicates if a package was successfully delivered. Manoatoa is not responsible for lost, stolen, or damaged goods once they are shipped. However, if there is a problem, please contact us via email so we can see how we may assist you.

All items shipped from Manoatoa meet our standards of quality and are in good condition. You will be notified via email that your items are ready to be shipped. Manoatoa will not honor any claims for lost or stolen items once they are shipped and have been confirmed "delivered" by the US Postal Service.

At the time of payment,.Manoatoa will ship items to the address given by the customer as the "shipping address". Manoatoa is not responsible for items shipped to the "wrong address" if that address was provided by the customer at the time of payment.

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We only charge you for the actual cost of shipping and insurance based on the currnet rates set by the United States Postal Service.

The following are flat shipping rates (includes USPS Insurance) for the United States:

$6.25 for purchases up to $36.99
$10.60 for purchases from $37.00 to $169.99
$16.00 for purchases from $170.00 and up

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International / Worldwide Shipping:

International flat rate shipping:

$9.50 USD

In the USA, the default shipping price is $5.40 for up to 2 shirts. Shipping outside of the USA costs more. To complete your international order, you must use the international shipping page. This will adjust the shipping price to the correct amount. You must use the international shipping page or your order will be cancelled and any money paid will be refunded.

You will be charged $9.50 USD for every 2 items you purchase.

If you would like to order 10 or more shirts, please contact us to discuss shipping options.

Examples:

Customer orders 1 shirt:
Customer will receive 1
package
Shipping: $9.50

Customer orders 2 shirts:
Customer will receive 1
package
Shipping: $9.50

Customer orders 3 shirts:
Customer will receive 2
packages
Shipping: $19

Customer orders 4 shirts:
Customer will receive 2
packages
Shipping: $19

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Refunds/Exchanges:

We will gladly accept a return or exchange if we made an error in shipping or selection of size, color, or item style. You have 10 days from the date the item was received to return or exchange it. Please send a detailed email to returns@manoatoa.com describing any problems or concerns you may have. When returning items, please include a copy of your invoice. All items that have been washed or worn do not qualify for a return or exchange.

Updated 03.14.07

 

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